Registration Terms and Conditions

SXSW, LLC (“SXSW”) is proud to produce our family of events, including SXSW®Music, Film, and Interactive Conferences & Festivals, SXSWedu® Conference & Festival, SXSW Eco® Conference, and SXSW V2V(TM) Conference (collectively,the “Events”). The following Registration Terms and Conditions apply to the Events and all SXSW Credentials, including wristbands.

  1. Refund Policy. SXSW may, in its sole discretion and at any time, cancel or refuse from any individual or company the following: registrations, applications, purchases, and/or hotel reservations made through SXSW Housing. SXSW will not be responsible for any penalty, fee, loss, or expense that might result from such action.
    a.) No refunds. Payments are not refundable for any reason, including, but not limited to, failure to use SXSW credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and duplicate purchase. SXSW will not issue refunds for badges that have been revoked.
    b.) Unused registrations/applications have no monetary value and cannot be credited to future years or events. SXSW will not issue refunds or credits due to failure to redeem a discount coupon during the registration process. Discounted prices are based on the date payment is received in the SXSW office.
    c.) Lost or stolen badges will not be replaced. A new badge will need to be purchased for continued access to conference events, including showcases, parties and conference content.
    d.) SXSW will not issue refunds for credentials that have been revoked. SXSW reserves the right to revoke a credential for any reason (for example, if anyone other than the authorized individual tries to use a badge).

  2. A $125 processing fee will be assessed to change the name on a registration. For SXSW Platinum, Gold, Film, Music and Interactive Conference registrations, the processing fee will be $175 after February 7, 2014

  3. SXSW badges and wristbands are issued to authorized individuals and can be picked up and used only by the authorized individual named. SXSW badges and wristbands are non-transferable after they have been picked up. All SXSW badges and wristbands are property of SXSW.

  4. Event admission is subject to venue capacity and age restrictions in compliance with state and local laws. Age restrictions are specific to each venue.

  5. SXSW badges or wristbands may not be used as a prize in any form of contest, game, or sweepstakes without written pre-approval from SXSW.

  6. SXSW Platinum, Gold, Film, Music and Interactive Conference registrations include a one-year subscription to SXSWorld® Magazine valued at $20.

  7. You represent and warrant to SXSW that you have full authority to complete this registration your behalf and/or any other party you are registering (the “Registered Parties”), including full authority to make use of the credit card or debit card to which registration fees will be charged.

  8. You understand that participating in the Events is voluntary and may involve certain risks of physical injury, damage to property, and other damages are losses that you may sustain. You assume all risk of damages, property loss, and personal injury which may occur by participating in the Events.

  9. IN NO EVENT SHALL SXSW BE LIABLE TO CUSTOMER OR ANY OTHER PERSON OR ENTITY FOR ANY INJURY OR DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF BUSINESS PROFITS OR OTHER PECUNIARY LOSS, INCLUDING ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES, ARISING OUT OF CUSTOMER’S USE OF THE REGISTRATION AND/OR PARTICIPATION IN THE EVENTS, EVEN IF SXSW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  10. Customer agrees to indemnify and hold SXSW and its officers, employees, volunteers, and representatives harmless from and against any and all claims, demands and all other liabilities, including, but not limited to, costs and attorneys’ fees, made by any third party arising out of or in connection with Customer’s use of the registration(s) or violation of the Terms.

  11. The Terms will be governed by the laws of the State of Texas, without regard to its principles of conflicts of laws. Customer and SXSW hereby irrevocably submit to the exclusive jurisdiction of the United States federal and state courts located in Austin, Texas and agrees that any such court will be the proper forum for the determination of any dispute arising hereunder.

  12. Customer has read and understands the Terms of Use ( www.sxsw.com/about/terms-of-use) and Privacy Policy ( www.sxsw.com/about/privacy-policy), which are hereby incorporated by this reference.

  13. SXSW reserves the right to make changes to the Terms at any time. In the event that any term or provision of the Terms shall be deemed invalid, illegal or unenforceable in any respect, such term or provision shall be deemed severable and shall not affect the validity and enforceability of any remaining term or provision.