Current available positions
SXSW, LLC is a forward-thinking company always looking for bright minds. Send us your resume using the address below if you're interested in joining our team.
Senior Front End Designer & Developer
Role Description
SXSW is looking for a Senior Front End Designer and Developer to work with our team to create solid software with great user experiences. We are looking for a creative and positive developer who can design responsive, highly usable applications. The ideal candidate must work well within a team, have excellent communication skills, positive attitude, and be agile in a demanding environment.
We have many ongoing projects, so the ability to hit the ground running on existing codebases is crucial. Applicant should be able to provide examples of previous work.
Department
Software
Credentials
- 6 years of professional web application design and development experience
- Proven knowledge of required technologies and frameworks
- Experience designing and prototyping web applications from written requirements
- Ability to work with designs from external design firms
Desired Skills
- Strong UI/UX design ability
- Strong HTML/CSS abilities – adhering to best practices
- Familiarity with Foundation and Bootstrap frontend frameworks
- Familiarity with Ruby on Rails
- Familiarity with the WordPress platform
- Graphic design ability
- Attention to detail and good organization skills
- Good written communication skills
Required Duties
- Design and wireframe new web applications and features
- Front end implementation and bug fixes on SXSW web applications
- Develop new features and perform bug fixes on WordPress platform powering sxsw.com
- Help create and maintain unified styles and aesthetics across our software
- Design graphical elements for SXSW web applications and websites
- MUST BE AVAILABLE FOR THE DURATION OF THE SXSW EVENT
To apply, send resumes/CVs to careers@sxsw.com
Sales Fulfillment Coordinator
Role Description
The Sales Fulfillment Coordinator is the lead staffer overseeing the logistics, planning and on-goings of SXSW Sales activations. This role serves as the point-person on guidelines, dimensions, load-in/load-out and the intricate details of sponsor production leading up to and during the event.
Department
Sales
Credentials
- Background in event production strongly preferred
- Proficiency in Microsoft Office and Mac platforms (Filemaker experience a huge plus)
- Ability to take direction, pay attention to detail and see projects through to completion
- Strong multi-tasking skills
- Positive attitude and self-motivated
- The ability to work long hours and work under pressure
- Strong communication skills
- Ability and willingness to lift boxes, drive a van, move furniture, hang banners, set up event spaces, and other physical tasks
Required Duties
- Assist the Sales team with a wide range of responsibilities including asset management, event planning, fulfillment for SXSW clients through thorough information tracking, client relations, and leading site visits
- Oversee logistics of official Sales client activations and events
- Maintain accurate tracking processes and documents through ongoing coordination with all SXSW departments, vendors and clients
- Production pre-planning and advancement of activations with clients and various internal teams
- Create production timelines and assist with managing client deadlines
- Work with SXSW’s City Liaison to ensure sponsor activations gain all necessary approvals from the City of Austin
- Oversee the set-up and operation onsite of Sales client activations and events
- Onsite liaison between clients and other venue departments
- Update and maintain tracking documents and processes for use onsite to include: Client production and activation tracking, primary client and vendor contact list(s), day-by-day event client schedule, and more to be determined as needed
- Assist with department presentations to the company, clients, City and other participating entities
- MUST BE AVAILABLE FOR THE DURATION OF THE SXSW EVENT
To apply, send resumes/CVs to careers@sxsw.com
Technical Project Manager
Role Description
The Technical Project Manager is responsible for managing concept, construct, and implementation phases of the project management life cycle to ensure project success factors are met. The ideal candidate must work well within a team, have excellent communication skills, and be agile in a demanding environment.
Department
IT
Basic Duties
- Assist with laying out project requirements, information gathering and documentation
- Manage and lead small to medium projects with little oversight.
- Contribute to program planning and process improvement initiatives.
- Responsible for managing multiple vendors and business partners to deliver work on schedule and within agreed upon scope.
- Review work and all key project decisions to ensure company objectives are met and execution of program/project budgets and schedules for each approved initiative.
- Work independently to track project interdependencies, milestones, and deliverables to ensure successful implementation and deployment.
- Communicate progress through weekly status reports to Operations and Executive Management.
- Be the liaison between developers and vendor technical teams.
- Assist with daily tasks within any of the areas under the Development team.
Qualifications
- Bachelor’s degree in related field from an accredited college or minimum of four (4) years of experience in similar position or a combination of relevant education and work experience
- Proven working knowledge of project management life cycles
- Experience managing software development projects
- Event coordination / production experience
- Client relations experience
Desired Skills
- Excellent written, verbal, and interpersonal communication skills
- Customer focused with a genuine desire to help people
- Very strong organizational skills paired with time management and prioritization ability
- High attention to detail and able to handle multiple tasks
- Proficient in MS Office suite and familiarity with Mac systems (Gmail, Filemaker)
- Ability to analyze and problem solve
- Ability to measure risk and communicate risk management to project stakeholders
- Dependable in attendance, willingness to work through deadlines and detail oriented
- Ability to work semi-autonomously and stay on track
- Ability to accept coaching and feedback from both sides of the project
To apply, send resumes/CVs to careers@sxsw.com
Sales & Sponsorship Social Media Coordinator
Role Description
The SXSW Sales & Sponsorship Social Media Coordinator is responsible for a wide range of social media and digital content responsibilities for sales clients and sponsors. This role is best suited for a motivated, organized, and creative individual who possesses strong attention to detail, writing, and visual skills and is ready to tackle a wide range of challenges in a unique and challenging environment.
Department
Sales
Credentials
- 2-4 Years experience in social media, content creation, and/or marketing
- Advanced knowledge of Hootsuite, Facebook Manager, Facebook ads, Twitter, Instagram, Periscope, and all social media platforms
- Photoshop/Pixelmator proficiency
- Experience with CPC and CPM campaigns
Required Duties
- Write all copy and publish all digital content for the departments
- Track performance of all posts, blogs, tweets, etc
- Maintain and optimize all department pages (linked, drop downs and specialty pages)
- Liaise with the Marketing on overall social media voice and presence to reflect the company’s personality and tone
- Schedule blog posts for clients of each department
- Maintain clear communication and organized workflow of priorities throughout the season
- Tweet coordination on behalf of Sales using Hootsuite to push traffic to blogs and event attendance
- Meet client expectations of paid social media packages through blogs and Tweets
- Liaise with Sponsorship client admin to attend bi-weekly calls and set client expectations
- Review, edit and approve posts for Instagram & Facebook
- Coordinate Periscope and Facebook Live strategy
- Work with Tech Project Manager to vet new tools to advance our social media analytics
- Engage with content from our audience on all social media channels
- Customer service on all social media channels
- Social media monitoring for crisis comms throughout the season and on-site
- Plan and execute CPC and CPM ad campaigns on Facebook
- Track and analyze performance of posts
- Edit and resize photos as appropriate for different social channels
- Brainstorm social campaigns to be used throughout the season
- Work with social media account representatives to create unique onsite programs (ie. Snapchat story, Facebook Live, Instagram takeovers)
- Onsite:
- Advise and assist with multiple department requests for RT’s, Facebook Posts
- Monitor multiple platforms for timely content
- Handle the posting obligations for Premier Marketing Opportunities (PMOs) with help from the Sales Department
- Handle the posting of sponsored content
- Live tweet the Film & Gaming Awards (possibly other awards in the future)
- Post-Event:
- Assist with analytic gathering to assess social media performance
To apply, send resumes/CVs to careers@sxsw.com
Sponsorship Business Development Coordinator
Role Description
Assist the Sponsorship team with a wide range of responsibilities including providing support on sponsor business development, sales proposal development, contract review and comment, schedule coordination, client services, information management, registration and housing for clients, etc, and creative problem solving. Maintain accurate tracking processes and documents through ongoing coordination with all SXSW departments, vendors and clients.
Department
Sponsorship
Required Skills
- Proficient in Microsoft Word, Excel
- Filemaker Pro skills strongly preferred
- Ability to take direction and see projects through to completion with limited oversight
- Positive team support attitude
- Strong multi-tasking, but attentive to detail
- The ability to work flexible or non-traditional business hours
- Strong communication skills
- Self-motivated individual that takes personal responsibility and pride in their work
- Proven history of successful sales experience
- Client service experience
Required Duties
- Sponsorship prospect and sales support throughout process (materials development, prospect management, pitch and securing deals process)
- Assist with the prospects inbox and inquiries along with scheduling client calls and setting up meetings/site visits
- Assist Sponsors Chief in proposal presentation and pitch process
- Work closely with Sponsors Chief and the biz dev team on the outbound leads process and maintaining on-going prospect communications/tracking
- Working with Biz Dev team and legal on contract development and management
- Contract review to ensure business development agreements are thoroughly covered in contract
- Work in client sponsorship impression value tracking
- Works closely to understand and easily convey sponsor assets promised to clients to the production and fulfillment leads
- Unique project work as needed by Sponsors Chief and the biz dev and client services team
- Onsite credential coordination and admin support
- Sponsorship recap report framework preparation throughout
- Assist with all Sponsorship Client relations
To apply, send resumes/CVs to careers@sxsw.com
Conference Public Relations Coordinator
Role Description
The primary function of the Conference PR Coordinator is to manage all aspects of day-to-day year-round media relations for the SXSW Conference and contribute to the overarching SXSW messaging and strategy. Leading up to and during the Festival, the PR Coordinator will manage a team of volunteers, seasonal staff and PR firms to successfully execute the event. Liaise with Film and Music Festival press reps daily on all aspects publicity.
Department
Communications
Basic Duties
- Contribute daily to setting press goals and strategy
- Review and comment on all press releases issued by the company.
- Draft and issue press releases for Conference programs and awards
- Manage Press Accreditation for Interactive and Platinum in concert with PR Dept Build out the PR Team with unified goals and objectives as well as codified language and coordinated efforts, a team effort throughout
- Develop, maintain, and expand SXSW relationships with the media, with a particular focus on high-value “Platinum” media that covers the full spectrum of SXSW and equally as importantly key National, Culture and Tech media of import to us and our core constituencies.
- Service interview and appearances requests for Conference team members
- Maintain and improve relationships with publicists, brand reps from Media companies and other core constituencies where PR intersects
- Liaise with the Sales, Web Content, Social Marketing, Publications, Art, Housing, Tech, Planning, A/V and Programming teams where our groups, departments, and teams intersect
- Track and analyze earned media, select pull quotes and photography
- Contribute to the programming process of the Conference content as it relates to earned media
- Recruit and negotiate with publicity firm
- Leverage seasonal staff, valued volunteers and interns in concert with other press reps
- Oversee the execution of Conference earned media, inclusive of prioritizing interviewees, photography, video, talent management, and liaising with production, planning and other departments
- Schedule and oversee interview rooms made available to Conference talent
- Service on-site media requests
- Liaise with publicists, speakers and brands
- Participate, when possible in command center monitoring and rapid response duties
- MUST BE AVAILABLE FOR THE DURATION OF THE SXSW EVENT – various duties assigned on site.
Qualifications
- Bachelor’s degree from an accredited university
- Minimum three (3) years’ experience in PR
- Experience in high-level special events and conferences preferred
Desired Skills
- Strategic and creative thinker
- Strong writing skills
- Deep knowledge of and relationships with news, tech and culture media, and trends
- Filemaker pro, Google products proficient
To apply, send resumes/CVs to careers@sxsw.com
Marketing Operations & Data Insights Specialist
Role Description
The Marketing Operations and Data Insights Specialist is charged with assisting in the technical aspects of marketing automation and CRM activities and the development, collection, and analysis of customer behaviors and preferences as they relate to the overall company’s goals.
Department
Brand & Marketing
Basic Duties
- Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact.
- Analyze marketing and sales data to develop insights and make recommendations on areas for optimization.
- Monitor and maintain data quality within customer and marketing databases.
- Lead data collection and analysis of existing customer behaviors that identify key drivers of customer experience and revenue growth.
- Lead data collection and analysis of existing customer behaviors that drive loyalty and advocacy across stages of the customer life cycle
- Actively seek and evaluate new internal and external marketing insight data sources
- MUST BE AVAILABLE FOR THE DURATION OF THE SXSW EVENT – various duties assigned on site.
Qualifications
- BA/BS Degree or three years working experience in either market research, marketing, statistics, data science, mathematics or economics required.
- Strong data analysis and reporting skills involving the manipulation of large behavioral and survey data sets using Excel and Tableau
- Solid understanding of marketing fundamentals.
- Experience with marketing automation systems and blogging software used to generate traffic, convert visitors into leads, and then nurture them into customers by using dynamic workflows.
- Ability to work on multiple concurrent projects in a fast-paced environment
- Excellent communicator, creative thinker, ability to use data to inform all decisions, and a desire to improve processes.
Preferential Consideration
- Knowledge of HTML5/CSS, Adobe Creative Suite, FileMaker Pro, WordPress
To apply, send resumes/CVs to careers@sxsw.com
Sponsorship Fulfillment Coordinator
Role Description
The Sponsorship Fulfillment Coordinator is the lead staffer overseeing the logistics, planning and on-goings of SXSW sponsor activations. This role serves as the point-person on guidelines, dimensions, load-in/load-out and the intricate details of sponsor production leading up to and during the event.
Department
Sponsorship
Basic Duties
- Assist the Sponsorship team with a wide range of responsibilities including asset management, event planning fulfillment for SXSW sponsors through thorough information tracking, client relations, site visits, banner and consumable product coordination, and creative problem solving
- Oversee logistics of Street Closure, Outdoor Stage, ACC lounges and various other unique sponsor activations
- Maintain accurate tracking processes and documents through ongoing coordination with all SXSW departments, vendors and clients
- Production pre-planning and advancement of sponsor activations with clients and various internal teams
- Create production timelines and assist with managing client deadlines
- Work with SXSW’s City Liaison to ensure sponsor activations within the Street Closure gain all necessary approvals from the City of Austin
- Work with members of the Sponsorship team to scout venues, parking lots and other locations for potential sponsor activations
- Assist with the set-up and operation on-site of Street Closure, Outdoor Stage, ACC lounges and various other unique sponsor activations. On site liaison between clients and other venue departments
- Update and maintain tracking documents and processes for the onsite SXSW sponsorship activations to include: Sponsor production and activation tracking, primary client and vendor contact list(s), day-by-day event sponsor schedule, banner and product schedules, and more to be determined as needed
- Assist with department presentations to the company, clients, City and other participating entities
- MUST BE AVAILABLE FOR THE DURATION OF THE SXSW EVENT
Qualifications
- Background in event production strongly preferred
- Proficiency in Microsoft Office and Mac platforms (Filemaker experience a huge plus)
- Ability to take direction, pay attention to detail and see projects through to completion
- Strong multi-tasking skills
- Positive attitude and self-motivated
- The ability to work long hours and work under pressure
- Strong communication skills
- Ability and willingness to lift boxes, drive a van, move furniture, hang banners, set up event spaces, etc.
To apply, send resumes/CVs to careers@sxsw.com