Registration Terms and Conditions

SXSW, LLC (“SXSW”) is proud to produce our family of events, including SXSW® Conference & Festivals, SXSWedu® Conference & Festival, SXSW Eco® Conference, and SXSW V2V® (“Events”). The following Registration and Credentials Terms and Conditions (“Terms”) apply to you and any party you are registering for participation in any SXSW Events (“Participant”), and such Participant’s registration, attendance, participation, enrollment, and/or application for involvement in the Events, including but not limited to your purchase and/or possession of any SXSW Event entry material, such as badges, wristbands, tickets, passes, and giveaways (“Credentials”). By clicking “accept” below, and/or by obtaining your Credentials you agree to these Terms.

  1. Refund & Revocation Policy. All Credentials are the sole property of SXSW. SXSW may, in its sole discretion and at any time determined by SXSW, cancel, revoke or refuse from any individual or company the following: Credentials, purchases, and/or hotel reservations made through SXSW Housing. SXSW will not be responsible for any penalty, fee, loss, or expense that might result from such action.
    • a. SXSW issues no refunds under any circumstances. Any and all payments made to SXSW are not refundable for any reason, including, but not limited to, failure to use SXSW Credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and/or duplicate purchases. SXSW will not issue refunds for Credentials that have been revoked.
    • b. Unused Credentials have no monetary value and cannot be credited to future years or events. SXSW will not issue refunds or credits due to failure to redeem a discount coupon during the registration process. Discounted prices are based on the date payment is received in the SXSW office.
    • c. Lost or stolen Credentials will not be replaced. In the event Credentials are lost or stolen, new Credentials will need to be purchased for a Participant’s continued access to the Events, including showcases, parties and conference content.
    • d. Use of a Credential by anyone other than the authorized individual will result in revocation of the Credential without any refund.
  2. A $125 processing fee will be assessed to change the name on a registration. For SXSWedu and SXSW Platinum, Interactive, Film, and Music Conference registrations, the processing fee will be $175 after February 10, 2017.
  3. SXSW Credentials are issued to, can be picked up by, and used by only the individual named in the registration. SXSW Credentials are non-transferable after they have been picked up. SXSW badges allow the badge holder entry to specific defined events, but cannot guarantee admission to every SXSW event. Event admission is subject to venue capacity and age restrictions in compliance with state and local laws. Age restrictions are specific to each venue.
  4. SXSW Credentials may not be used as a prize in any form of promotion, contest, game, or sweepstakes without written pre-approval from SXSW.
  5. SXSW Platinum, Film, Music and Interactive Conference registrations may include a one-year subscription to SXSWorld® Magazine, which is valued at $20.
  6. Lost and Found will be located at Registration during the Events. Participants can drop off found items at the Registration Help Desks during the Events. Participants can also email a description of an item and the location it was lost/found to reg@sxsw.com. After ninety (90) days following the event, unclaimed lost and found items may be disposed of in SXSW’s discretion.
  7. Photographs and/or audio/video recordings taken at the Events by SXSW, or others on behalf of SXSW, may include a Participant’s image, name, voice and/or likeness. By attending and/or participating in the Events, each Participant hereby grants SXSW permission to use the Participant’s photograph, image, likeness, voice and statements for any purpose, including but not limited to commercial purposes, without compensation or credit to the Participant, in any and all media now known or hereafter devised.
  8. Event Participants agree to the SXSW Code of Conduct. SXSW reserves the right, without refund, to revoke the Credentials of Participants whose conduct violates the Code of Conduct.
  9. SXSW is a private event and maintains a Weapons-Free Policy. Participants are prohibited from carrying weapons of any kind, including concealed or displayed firearms. Participants are not permitted to bring weapons onto the premises of any official SXSW events. SXSW reserves the right, in its sole discretion, without refund, to deactivate and/or revoke the Credentials of Participants who violate this weapons-free policy. Participant agrees that this policy is in force, and agrees to comply with the policy, regardless of whether signs prohibiting weapons are posted at the premises of any official SXSW event.
  10. Each Participant understands that participating in the Events is voluntary and may involve certain risks of physical injury, damage to property, and other damages or losses that may be sustained by a Participant. Each Participant assumes all risk of damages, property loss, and personal injury which may occur by participating in the Events.
  11. IN NO EVENT SHALL SXSW BE LIABLE TO ANY PARTICIPANTS, OR ANY OTHER PERSON OR ENTITY FOR ANY PERSONAL INJURY OR DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF BUSINESS PROFITS OR OTHER PECUNIARY LOSS, INCLUDING ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES, ARISING OUT OF ANY PARTICIPANT’S USE OF THE REGISTRATION, CREDENTIALS AND/OR PARTICIPATION IN THE EVENTS, EVEN IF SXSW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  12. EXCEPT AS MAY BE EXPRESSLY SET FORTH IN THESE TERMS, PARTICIPANT’S PARTICIPATION IN THE EVENTS, AND ALL SERVICES AND PRODUCTS PROVIDED IN CONNECTION WITH THE EVENTS, ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, AND NO OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR OTHERWISE, ARE MADE WITH RESPECT TO THE SAME, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR SAFETY, OR ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING. SXSW EXPRESSLY DISCLAIMS ANY WARRANTIES NOT EXPRESSLY STATED HEREIN.
  13. Each Participant agrees to indemnify, defend, and hold SXSW and its officers, employees, volunteers, and representatives harmless from and against any and all claims, demands and all other liabilities, including, but not limited to, costs and attorneys’ fees, made by any third party arising out of or in connection with each Participant’s use of the registration(s) or Credentials, or any Participant’s violation of the Terms.
  14. The Terms will be governed by the laws of the State of Texas, without regard to its principles of conflicts of laws. Each Participant and SXSW hereby irrevocably submit to the exclusive jurisdiction of the United States federal and state courts located in Austin, Texas and agrees that any such court will be the proper forum for the determination of any dispute arising hereunder.
  15. Each Participant has read, understands, and agrees to the SXSW Terms of Use, Privacy Policy, and RFID Policy, which are incorporated herein by this reference.
  16. SXSW reserves the right to make changes to the Terms at any time without notice to each Participant, so please check back and review the Terms from time to time. In the event that any term or provision of the Terms shall be deemed invalid, illegal or unenforceable in any respect, such term or provision shall be deemed severable and shall not affect the validity and enforceability of any remaining term or provision.

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