SXSW Attendee Services

Welcome to SXSW Attendee Services. We’ve created a list of resource links to help you prepare for your SXSW adventure. Check back as this page is updated throughout the 2017 season.

Accessibility – SXSW has features put in place to ensure accessibility for SXSW attendees across our conferences and festivals. More »

Appropriate Conduct – All attendees are expected to observe our Terms and Conditions in all conference and festival settings.

Certification Opportunities – Attend our CLE (Continuing Legal Education) sessions for up to 4 hours of CLE credit during SXSW with no additional fees. More »

Drones – The use of drones (also known as UAVs or unmanned aerial vehicles) is prohibited at SXSW without expressed written permission from SXSW. More »

Festival Shuttles – Circulating shuttles (free to SXSW registrants) that run between the Austin Convention Center and most SXSW Interactive and Film venues (and select Music venues). Shuttle schedules are released closer to the event, with live shuttle tracking available through the SXSW Go app. More »

First Aid – The Austin Convention Center’s first aid station can be found on the northwest (Trinity Street) side of the convention center. The first aid location will be staffed by an EMT who can assist you with minor health and medical problems. In a medical emergency, please call 911.

Getting Around Austin – Located in the heart of downtown Austin, SXSW events are easily accessible by foot, shuttle, Austin Capital Metro, or bicycle. More »

SXSW Housing & Travel – Book with us for the best hotel rates and travel options. Housing accommodations are available upon badge purchase. More »

Internet & WiFi – The Austin Convention Center and many other SXSW venues have a complimentary limited wireless network accessible by attendees and clients.

Information Desks – Information Desks house computers that registrants can access to check schedules and programming, as well as SXSW representatives to respond to an assortment of questions pertaining to SXSW and Austin, maps, and host of other information. These are located in various locations of the Austin Convention Center.

Lost & Found – Located at Registration Exhibit Hall 5. Participants can drop off found items at the Registration Help Desks during hours of operation. Participants can also email a description of an item and the location it was lost/found to reg@sxsw.com.

Merchandise – Official SXSW Merchandise is sold onsite at various locations throughout the Austin Convention Center. You can also purchase merchandise online. More »

Mother and Father’s Room – The Mother and Father’s room is located in Meeting Room 7 on the third floor of the Austin Convention Center. This room provides a quiet place for breastfeeding mothers, as well as a space for families with young children.

Networking – Kick-off your SXSW by engaging in a comfortable interaction with your fellow registrants at one of our networking events. More »

Registration – All SXSW badge information, deadlines, and badge purchase is found on our registration page. More »

Safe Harbor – The Safe Harbor Room is a place for people in recovery to meet during SXSW. The sessions are informal and supportive. Times and locations can be found in the SXSW Schedule.

Schedule of Events – For the most up to date information of SXSW programming and events, please visit our Schedule of Events page. More »

Sustainability – SXSW acknowledges and takes responsibility for its environmental impacts. Learn more about our efforts to integrate principles of environmental sustainability into organizational practices. More »

SXsocial – An online tool that allows SXSW registrants to search for and message other conference attendees, book / modify hotel reservations and digitally claim merch available through SXswag. More »

SXSW GO – The official mobile guide to SXSW. More »

SXXpress – The SXXpress (South By Express) Passes are free to Film, Music, and Platinum Badge Holders and allow the passholder to move to the head of the Badge Holder line for film screenings and music showcases. Rules apply. More »

Weapons-Free Policy – SXSW is committed to the safety of its attendees and has a strict weapons-free policy. More »

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